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There’s a lot of talk in the survey industry these days about experience: customer experience, employee experience, product experience, brand experience – the list goes on. However, there’s one particular group of people whose experience seems to be conveniently overlooked. They are often a very important group people – they are the survey-takers. I usually (and
Read moreWe are excited to publish the fourth installment of our Collective Intelligence Podcast Series today! We are joined by Christopher Tucci, who is Professor of Management of Technology at the EPFL in Switzerland and one of the Program Chairs of the Collective Intelligence Conference. He’s the author of the recently published book ‘Creating and Capturing
Read moreOne quick search of ‘action planning’ on Google demonstrates that it is not only a hot topic at the moment, but that huge swathes of organisations have action plans about a range of issues. It is clearly a diverse and encompassing topic – but what actually is action planning? Action Planning is a process referring
Read moreFor a number of years now, I’ve been keeping a close eye on companies working in and around the Employee Listening Technology space. Recently I shared the list with a friend and noticed how long it had become – at about 250 companies! I thought it would be worth reviewing these companies to see if
Read more1. INTRODUCTION Traditional approaches to online opinion research can be problematic. In terms of qualitative research, discussion forums that present comments in lists do not scale well for large groups of people. Not only do they lead to information overload, they also have trouble ensuring that all comments receive equal attention (Faridani, Bitton, Ryokai, &
Read moreWhat are Crowd Predictions? Collective Intelligence combines elements of sociobiology, psychology and political science. Ideas surrounding the benefits of Collective Intelligence originate from Aristotle but it is not until recent years that extensive research has been conducted into one key aspect of the wisdom of crowds – Crowd Predictions. The notion of Crowd Predictions rose
Read moreWe are excited to publish the second Podcast in our Collective Intelligence Podcast Series. This time we are joined by Louis Rosenberg, CEO and founder of Unanimous AI, a company that specialises in swarm intelligence and how it can be used to predict outcomes such as final scores of sports events and even the winners of the
Read moreWe are excited to kick-off our Collective Intelligence Podcast Series with Thomas W. Malone, Professor of Management at the MIT Sloan School of Management and the founding director of the MIT Center for Collective Intelligence. He’s the author of the book “Superminds – The Surprising Power of People and Computers Thinking Together”, which is published and available on Amazon
Read moreWe are living in the information age. As a result, our ability to manufacture technology and machines that far surpass our own abilities has never been stronger. Words such as “artificial intelligence”, “machine learning”, “augmented reality”, “automation” and “Internet of Things” are a mainstream on technology and innovation blogs. More and more of these buzzwords
Read moreIn April 2010 I was sitting in Unilever’s London Headquarters, where I was working as Head of Employee Insight, when an email arrived in my inbox. That’s really where it all started. The email was from a colleague who’d attended a conference in San Francisco where he’d seen a presentation by Ken Goldberg – an
Read moreWe are kicking off 2018 with a feature in the latest edition of the Market Research Society’s magazine – “Impact” – that talks about why we built Crowdoscope and how organisations are using it to address a variety of business challenges. The article also explores the concept of ‘Collective Intelligence’ in more detail and how
Read moreThe increased presence of Artificial Intelligence (AI) within public and professional discourse has produced colourful discussions and debates concerning its likely impact on society and employment. AI is an inescapable reality of today’s Information Age with numerous existing and potential applications inspiring a variety of different responses, ranging from apocalyptic fear to fascination and excitement.
Read moreFrom Austin to Italy, countries and cities all around the world have, in recent years, taken a stand against the taxi-service behemoth, Uber. Uber’s attitude to employment conditions, safety and tax has become too much for many places and now London is banning Uber as well. Arguably, the most high-profile location to ban the app
Read moreArtificial Intelligence is an inescapable reality of today’s Information Age. Crowdoscope’s new report aims to provide a comprehensive overview on a topic that has drawn interest from multiple disciplines – discussing its impact on society, as well as its implications for market and opinion research. We advocate the narrative of AI as ‘Augmented Intelligence’, a
Read moreHow productive do you think you are at work? I’m not talking about very specific moments in the day – like just after you’ve had your first cup of coffee, or after a heavy lunch, (when you’re probably not as productive as you thought you were), but overall – after taking all these things into
Read moreIf you thought the crazed despot, Adolf Hitler, was long dead, you’re right, but you’re also wrong. Today he’s alive and well, although not in Germany – e’s much more global than that – for it’s the internet where he lives now. Collective memory When I say lives, I should probably clarify that by saying ‘is mentioned’,
Read moreIn the make-believe world of movies and TV (and just because I love a quotable one-liner), sometimes ‘there’s just no room for sentiment’. In the very real world of organisational research of course, sentiment is absolutely everything. After all, how can companies and cultures really change if leaders don’t understand how the working environments they create
Read moreThere’s a current trend that exists right now that I simply can’t quite get my head around. At a time when there is so much chatter about the demise of the traditional employee survey, some organisations are responding by doing more surveys. Let’s be clear about this – a survey is still a survey, no
Read moreManagement as a Science With the influx of technology and academic attention, management is no longer an art but a science. The ability to understand and harness the informal social ties between people can allow organisations to reach new levels of effectiveness. A quick look at human evolutionary history reveals that the key to our
Read moreAnyone who knows me will, (I hope!) concur that I’m not a huge fan of the ever-expanding volume of corporate terminology that finds itself floating around. Sometimes simplicity is forgotten; sometimes a spade really is, just a spade, but in order to sound clever, verboseness is reverted to. For many, there’s been a particular phrase that
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